Our Commitment to Customer Service
Great Customer service is at the heart of everything we do. Our team focuses on delivering outstanding quality and Customer satisfaction and we work incredibly hard to deliver the highest service standards possible. We believe that our team can combine service, quality and attention to detail without compromising on price.
The OfficeScape franking team has decades of experience in delivering great service, products and prices to some of the most demanding organisations in the UK. We are confident of ability to deliver significant savings for you whilst always delivering the highest possible service level.
- 100% product warranty across our entire range
- Superfast next day courier delivery
- Dedicated Customer service team
- Simple and effective returns process
- Direct dial phone lines – no call centre
We understand that rapidly and effectively resolving any problem, no matter how small, will enable you to focus on your business. Your dedicated account manager will provide you with the highest level of personal service that means we take the time to understand your requirements, needs and priorities.
Unlike others, we do not operate a call centre. Your account manager will work with you to develop understanding and trust in order to deliver clear benefits that stand the test of time.
We believe that world-class service is something that should be taken for granted by our Customers.