Returns with OfficeScape


We believe that you will be delighted with your franking machine ink cartridge, but there may be occasions where you feel it necessary to return an item. In these circumstances you must advise us within 7 working days of receipt of order. All goods must be returned to us with their original, unopened, undamaged packaging. Goods may not be returned without a returns number. Any goods returned without such authorisation will be returned to you at your own expense. Returns numbers can be obtained from our Customer Services team who can be reached on 08448 544 121. Goods are not sold on a trial basis.

All our products have a comprehensive 12 month guarantee from date of purchase.

These terms do not affect your statutory rights.

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